80% export to USA and Europe.
10% export to Dubai.
5% export to Australia.
5% export to South America.
1.Drawings translation, transferred to technology department audit, and confirm related product information.
2.Preliminary drawings, technical department to determine whether or not the factory production and technical capabilities.
3.Technology review drawings, and docking with the quality department to review, after for drawing and points out that the drawings did not indicate the main technical points of the quotation.
4.The sales department in a timely manner will quote or need to modify the drawings or design feedback to the sales department.
5.Sales department at the first time send quotation information or drawings to the customer.
6.Deal with inquire finish within 2days.
Complaints & Claim:
(The problems: quantities, batch, usage and picture)
Preliminary discriminant problems:
(If it is caused by Manufacturing process problems, or misuse, etc.)
Convey to Technology:
Sales department collect the information and details as possible then convey all to Technology for reference.
Technology check and analysis products issues:
According to the information and details provided by customer, analysis products issues and find the causes.
Storage check:
Check if there are same problems on the parts in storage.
Provide Solutions and Feedback customer:
In accordance of the causes, find out the efficient solutions to customers .
Wooden package after mandatory treatment or other.
We have foundry and machining in the same place.