+0086-574-89017168
Call Us 
fuchun@fu-chun.com
Send me an inquiry
9:00-18:00
Monday - Friday
FAQ
You are here: Home » FAQ

FAQ

  • Q What is the material of your product?

    A All kinds of ferrous metal, stainless steel, carbon steel, alloy steel, nodular cast iron, gray cast iron and etc.
  • Q What is your quality control capabilities?

    A Chemical analyze, tensile, charpy, hardness, UT, MT
  • Q How many square meters do our factory occupy?

    A Our factory is located in the beautiful Hengxi Town of Ningbo, with 20000m².
  • Q How old is Fuchun?

    A Fuchun was founded in 1988 in  Ningbo. Click here to see more about Fuchun's history.
  • Q Advantages of investment casting

    A
    Excellent surface finish
    High dimensional accuracy
    Extremely intricate parts are castable
    Almost any metal can be cast
    No flash or parting lines

  • Q Where is our main market?

    A

    80% export to USA and Europe.

    10% export to Dubai.

    5% export to Australia.

    5% export to South America.

  • Q Hong long do you deal with inquiry?

    A

    1.Drawings translation, transferred to technology department audit, and confirm related product information.

    2.Preliminary drawings, technical department to determine whether or not the factory production and technical capabilities.

    3.Technology review drawings, and docking with the quality department to review, after for drawing and points out that the drawings did not indicate the main technical points of the quotation.

    4.The sales department in a timely manner will quote or need to modify the drawings or design feedback to the sales department.

    5.Sales department at the first time send quotation information or drawings to the customer.

    6.Deal with inquire finish within 2days.

  • Q What about your after-sales?

    A

    Complaints & Claim:

    (The problems: quantities, batch, usage and picture)

    Preliminary discriminant problems:

    (If it is caused by Manufacturing process problems, or misuse, etc.)

    Convey to Technology:

    Sales department collect the information and details as possible then convey all to Technology for reference.

    Technology check and analysis products issues:

    According to the information and details provided by customer, analysis products issues and find the causes.

    Storage check:

    Check if there are same problems on the parts in storage.

    Provide Solutions and Feedback customer:

    In accordance of the causes, find out the efficient solutions to customers .

  • Q What about your packaging?

    A

    Wooden package after mandatory treatment or other.

  • Q Are your factory only foundry, or foundry and machining?

    A

    We have foundry and machining in the same place.

Products

FAQS

CONTACT US
Tel: +0086-574-89017168-8007
Room2503,Tower A, Trade Centre of Ningbo,Tiantong South Road No.588,Yinzhou District,Ningbo
COPYRIGHT © Ningbo Yinzhou FUCHUN Precision casting CO.,LTD